Professional Interpreter Certificate

This online certificate program, offered in partnership with ed2go, will enable you to develop the skills necessary to use your knowledge of languages to help other people communicate. You will learn what public services interpreting entails, identify the responsibilities of a professional interpreter and develop the skills to be an efficient interpreter and communicator. With this solid foundation, the program will give you the confidence to gain employment and succeed as a public service interpreter.

Who Should Attend

Professionals interested in beginning a career as a professional interpreter.

Certificate Completion

Upon completing this program, you will be a completely competent Public Services Interpreter. You will also be prepared to continue to train as a legal and/or medical interpreter to increase your opportunities and earning potential in the field.

Delivery Format

  • The entire program is offered online
  • Instructor-facilitated online courses
  • Start anytime during the quarter
  • Learn from the convenience of your home and at your pace

Course Information
Course No. GES 230
Units NC
Fee* $995

* Fees are subject to change


Training Time

40 hours, 6 months

expand Module 1: Basic Concepts of Language Interpreting
  • Basic Concepts: What is language interpreting? What is language translation?
  • Contrasting the interpretation and translation tasks
  • Translation and adaptation: Localization and transcreation
  • What does it take to become a professional interpreter?
  • Certificate vs. Certification vs. Professional Licensure
  • Where do interpreters work?
  • Message delivery: The techniques
  • Consecutive interpreting video demonstration
  • Sight translation video demonstration
  • Review Questions
  • On-Site interpreting
  • Remote and Telephonic Interpretation
  • Telephonic interpreting, continued
  • Video remote interpreting and video relay interpreting
  • Sight translation
  • Vocabulary Game
  • Review Questions
  • The Evolution of Interpreting in the Community
  • The Evolution of Interpreting in the Community: Steps Toward Professional Recognition
  • The Evolution of Interpreting in the Community: Professional Associations
  • Public Services Interpreting Drivers
  • Standards Guiding the Interpreting Profession
  • Associations: Why are they important?
  • Module 1 Self-assessment
  • Resources
  • Module Feedback
expand Module 2: Interpreting Skills and Techniques
  • Preparing yourself for this module
  • Active listening
  • Active listening: Suspending yourself
  • Emotions and Culture
  • Level of Interest and Objectivity
  • Capacity to Concentrate
  • Who you are influences greatly the way you listen and communicate
  • Listening Exercises: Introduction
  • Shadowing: Introduction
  • Short-Term Memory Retention: Visual
  • Short-Term Memory Retention: Auditory
  • Note-Taking
  • Sight Translation: Introduction
  • Putting It All Together: Interpreting
  • Module Vocabulary Game
  • Module 2 Self-Assessment
  • Resources
  • Module Feedback
expand Module 3: Ethics and standards: Expected professional behavior
  • What are Professional Standards?
  • The Interpreter's Professional Profile
  • Accuracy
  • Acting Ethically and Honestly
  • Confidentiality
  • Competence
  • Neutrality
  • Reliability
  • Respect for the Profession
  • Role Preservation
  • Scenarios and Exercises
  • Resources
  • Module 3 Self-Assessment
  • Module Feedback
expand Module 4: The Business of Interpreting
  • Basic public services interpreting market concepts
  • The Supply
  • The Demand
  • Working as a freelance interpreter
  • Interview video
  • Working as a Full-time Interpreter
  • Interview video
  • Building a Resume
  • Formatting a resume
  • Resume Sample
  • Writing a Cover Letter
  • Joining professional associations
  • Joining online professional directories
  • Continued Education
  • Resources
  • Module Feedback

Skill Sets

  • Understand the different interpreting techniques, settings and delivery modes
  • Learn the differences between a career in public services interpreting and other language-related fields.
  • Learn how to control the communication flow of an interpreting encounter
  • Become an effective communicator
  • Master listening skills
  • Learn how to transfer information in multicultural situations
  • Develop interpreting-specific skills such as short-term memory retention, shadowing, note-taking, sight-translation, consecutive interpreting and more


To run this program, you must will need a PC (XP or later) or Mac (OS 9.2 or higher). Linux/Unix is also compatible.

Software requirements include:

  • Microsoft Office 97 (or newer) or a comparable office suite such as OpenOffice
  • Flash Plugin
  • Adobe Acrobat Reader