Senior Professional In Human Resources

Are you currently in Human Resources and wanting to move to the next level? Or, maybe you have been out of the field of Human Resources for some time and want to get back into Human Resources focusing on the next level. The Senior Professional in Human Resources online program will help you refresh your knowledge to enter a high-demand field with plenty of opportunity for advancement. In this online program, you’ll master the skills needed to advance within your Human Resources career.

This program is designed to prepare experienced Human Resource Professionals for the SPHR certification exam. It will help refresh your knowledge focusing on the six functional areas that the exam covers. While preparing you for topics included on the exam, you will cover a comprehensive review of Human Resources Practices.

At the completion of this program you will also have the knowledge to sit for the certification offered by SHRM, Society for Human Resources, SHRM-SCP.

Who Should Attend

Experienced HR Professionals who are wanting to move up in Human Resources.

Certificate Completion

Upon successful completion of the program you will earn a certificate of completion from California State University, San Bernardino, College of Extended Learning.

What You'll Learn

In this program you will learn the benefits of having an SPHR Certification, functional areas of HR that will be found on the SPHR exam, how to prepare for the SPHR exam, maintain your SPHR certification and how to achieve higher positions.

Delivery Format

  • The entire program is offered online
  • Instructor-facilitated online courses
  • Start anytime during the quarter
  • Learn from the convenience of your home and at your pace

Course Information
Course No. GES 434
Units NC
Fee $1,795


Training Time

120 hours; 6 months

expand I The World of the HR Manager
  1. Reading Assignment
  2. Introduction
  3. What Do HR Managers Do All Day?
  4. The Basics of SPHR Certification
  5. The Content of the Certification Exam
  6. Review and Reflect
expand III Business Strategy and Management
  1. Reading Assignment
  2. Introduction
  3. The Rewards and Challenges of Working in HR
  4. Planning, Mission, Vision, and Values
  5. The Strategic Planning Process
  6. Evaluating Your Organization's Strengths and Weaknesses
  7. Identifying a Corporate Strategy
  8. Implementing and Evaluating a Strategic Plan
  9. Developing Strategic Relationships
  10. Mergers, Acquisitions, and Divestitures
  11. Corporate Governance and HR Metrics
  12. Review and Reflect
expand V Workforce Planning and Employment, Part 2
  1. Reading Assignment
  2. Introduction
  3. Job Analysis
  4. Job Analysis (Continued)
  5. Job Descriptions
  6. Job Design
  7. Recruiting and Hiring Employees
  8. Employee Selection
  9. Pre-Employment Tests
  10. Replacement Charts and Succession Planning
  11. Review and Reflect
expand II Core Knowledge Requirements
  1. Reading Assignment
  2. Introduction
  3. Training and Needs Assessment
  4. Managing Third-Party Contracts
  5. Communication Challenges
  6. Accurate Documentation
  7. Employee Learning and Motivation
  8. Diversity and Ethics
  9. Management and Technology
  10. Analysis and Organizational Structures
  11. Environmental Scanning, Budgeting, and Attitude Assessment
  12. Risk Management
  13. Review and Reflect
expandIV Workforce Planning and Employment, Part 1
  • Reading Assignment
  • Introduction
  • Employment Laws and the HR Manager
  • Training Supervisors and Managers in Employment Law
  • Understanding and Applying the Uniform Guidelines
  • The EEOC and Affirmative Action
  • Review and Reflect
expand VI Developing Human Resources Within an Organization
  1. Reading Assignment
  2. Introduction
  3. Talent Management
  4. Performance Management
  5. The Performance Appraisal Process
  6. Creating Effective Training Sessions
  7. Meeting the Changing Needs of Your Employees
  8. Human Resources Metrics
  9. The Role of the Senior Human Resources Professional
  10. Review and Reflect


expand VII Compensation and Benefits
  1. Reading Assignment
  2. Introduction
  3. Rewarding Employees
  4. Compensating Employees
  5. Executive Compensation Packages
  6. Benefits
  7. Communicating Benefits
  8. The Role of the Senior HR Professional
  9. Review and Reflect
expand IX Risk Management
  1. Reading Assignment
  2. Introduction
  3. Risk Management Process
  4. Managing Workplace Privacy
  5. Occupational Injury and Illness Prevention Programs
  6. The Role of the Senior HR Professional
  7. Review and Reflect
expand XI International Human Resources
  1. Reading Assignment
  2. Introduction
  3. Why Work in Another Country?
  4. Analyzing Your International Environment Using PEST
  5. Managing an International Environment
  6. Selecting Employees for International Assignment
  7. Why Expats Fail
  8. International Compensation
  9. Expat Performance Appraisals (EPA)
  10. The International Labor Environment
  11. Review and Reflect
expand XIII Getting Ready for Your Certification Exam
  1. Reading Assignment
  2. Introduction
  3. HR Certification Institute (HRCI)
  4. The SPHR Exam
  5. The SPHR Body of Knowledge Areas
  6. What to Expect on the SPHR Exam
  7. Getting Ready for the SPHR Exam
  8. Recertification
  9. Review and Reflect
expandVIII Employee and Labor Relations
  1. Reading Assignment
  2. Introduction
  3. Labor Legislation
  4. Employee Relations
  5. Employee Productivity
  6. Diversity
  7. Disputes and Arbitration
  8. Labor Relations and Unions
  9. The Role of the Senior HR Professional
  10. Review and Reflect
expandX Employee Rights and Discipline
  1. Reading Assignment
  2. Employee Rights and Discipline
  3. Employee Rights and Discipline
  4. Whistleblowing
  5. Employee Privacy Rights
  6. Off-duty Conduct
  7. Body Art, Grooming, and Attire
  8. Real World Disciplinary Processes
  9. Terminations
  10. The Role of the Senior Human Resources Professional
  11. Review and Reflect
expandXII Implementing HR Strategy, High Performance Work Systems
  1. Reading Assignment
  2. Introduction
  3. Fundamental Principles of a HPWS
  4. Shared Information and Trust
  5. Learning and Knowledge Development
  6. Linking Performance and Rewards
  7. Designing High-Performance Work Systems (HPWS)
  8. Leadership Roles and Management Processes
  9. Strategic Alignment
  10. Implementing the HPWS
  11. Review and Reflect

Skill Sets

  • The job duties and pay of a SHRP
  • The core knowledge and the functional areas of the SPHR exam
  • How to formulate and execute a strategic plan for your department and the organization
  • How to monitor your organization's progress in hiring, retaining, and promoting people who are in protected categories
  • How to participate in talent and performance management as a senior Human Resources professional
  • How to reward employees
  • Your role in various aspects of labor legislation and labor relations
  • Your role in workforce planning and employment as well as employee development
  • Your role in employee relations, employee productivity and diversity
  • International Human Resources


This program can be taken from either a Mac or a PC. It is compatible with the Windows XP and later operating systems and IE 7 and later browsers. There are no specific computer requirements other than an Internet connection and e-mail account. We recommend that you use the latest version of Internet Explorer in place of other Web browsers.

Adobe Flash Player and Adobe Acrobat Reader are required for this program.

ed2go will provide the required textbooks for this program:

  • Managing Human Resources
  • PHR/SPHR Professional in Human Resources Certification Deluxe Study Guide